Hiring Organization: Buylesser Marketplace

Location: Lekki, Lagos (Remote)

Job Description

Professionally and courteously handle inbound customer service and outbound calls in compliance with client policies and directives.

Duties And Responsibilities

Professionally process outbound sales and/or customer service calls
Respond to customer questions
Resolve customer issues. Pray with those in need
Offer up-sells and cross-sells to callers
Record and verify accurate information on all calls
Adhere to work schedule provided
Positively and respectfully communicate with customers
Maintain high level of punctuality
Maintain consistent, reliable attendance standards
Maintain company and client confidentiality
Meet established sales/fundraising goals on outbound projects
Multi-task by adjusting from one type of call to another without loss of efficiency, composure, or knowledge

Qualifications

Applicant must posses a university degree and not more than 24years of age
Customer service experience preferably in a telemarketing/customer service environment
Flexible work schedule; must be able to work on Sunday
Clear, professional, and positive verbal communication
Possess the ability to work independently
Possess basic computer skills
Must successfully complete company training
Meet background and credit check requirements if applicable
Must be willing to learn and improve in all skill areas
Must have reliable transportation

Sales And Service Skills:

Strong interpersonal skills
Ability to effectively manage time
Independent and self motivated
Excellent verbal and written communication skills
Excellent customer service skills and sales skills
Good analytical skills (technical and office)

Salary
NGN100,000 – 120,000 / Month.

How to Apply

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as subject of the email.

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