Company: RetailPoint Solutions Limited
RetailPoint Solutions Limited an ICT company is a Point Of Sale Integrator. We deploy POS solutions using various product lines from Cash Registers to advanced Touch Screen POS systems.
Job Description s
Act as Goto Person between existing customers and the company as it relates to Service
Develop and sustain customer’s loyalty by making sure their desired goals as it relates to our services are met.
Follow up on customers inquiries
Improve onboarding process on customer projects, working with the Sales and Technical Team.
Act as Admin on our Customer Support Channels. Assigning tasks to Agents and making sure these tasks are completed and customer satisfied.
Liaise with Technical support and sales team to ensure customer’s satisfaction.
Method of Application
Interested and qualified candidates should send their Resume and Cover Letter to: [email protected] using “Customer Success Officer” as the subject of the email.