Hiring Organization: Owens and Xley

Location: Victoria Island, Lagos.

Job Summary

The Retail Supervisor will be responsible for managing staff, sales, and all facets of the business.

Key Tasks and Responsibilities

Oversee daily retail store operations
Creates and implements relevant checklists
Hire and train staff, as needed
Supervise staff to ensure that staff actively carry out their roles
Ensure strict compliance and monitoring of organizational rules, policies and standards
Prepare daily sales reports
Ensure the business environment is properly cleaned at all times
Arrange for regular maintenance services for all equipment
Handle and resolve all customers’ complaints
Reconcile payments received with sales officer
Plan the distribution of inventory to retail stores
Work with the digital channel manager to effectively fulfill all online orders
Monitor logistics and distribution activities
Prepare delivery documentation and other related paperwork
Oversee space management and allocation


Candidate should possess HND / B.Sc degree
2+ years’ experience in a similar role
Experience in a luxury home store is a plus

Person Specification:

Compulsory skills required (E.g. must be proficient in Excel)
Proven integrity
Highly analytical, driven and focused.
High level of professionalism;
Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
Must have knowledge of business process and functions (finance, HR, procurement, operations etc.)
Proficient user of MS Office (MS Excel in particular)
Must be able to prepare management reports and correspondence
Good initiative, time and stress management skills
Leadership and organizational abilities
Interpersonal and communication skills
Problem-solving attitude
Keen eye for detail
Preferably lives within Island axis

N180, 000 / Month

How to Apply

Interested and qualified candidates should send their CV to: [email protected] using the “Job title” as subject of the email.

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