Hiring Organization: Lagos Business School
MAIN PURPOSE OF JOB: Ensure that the School maintains the EMBA/MEMBA market flagship within the environment and to provide administrative support to the admissions office in the various rounds of admissions
KEY JOB ROLES AND RESPONSIBILITIES
Responsible for the conversion of prospective leads to EMBA/MEMBA students by establishing regular and efficient communication to the prospective candidates using different effective channels.
Responsible for calling and following up on Executive MBA and Modular Executive MBA programme prospects to ensure they complete the application process before the end of each marketing round.
Database Management: creates new prospects records and daily updates of prospects records with information from front desk inquiry, phone call inquiry, email inquiry, referrals and other sources.
Follow-up with the applicants to submit all relevant documents for admissions.
EMBA and MEMBA Rounds of Applications: File and sort individual application documents for each round. Schedule applicants for LBS administered tests and interviews.
Process all third-party payments within 5 working days.
Respond to inquiries from the website within 48 hours.
Prepare an accurate admissions database.
Any other specific or adhoc duty to be assigned by line manager from time to time
Familiarity with Customer Relationship Management systems and practices
Planning and organizational skills and initiative
Strong interpersonal/human relations skills
Excellent time management skills
Excellent oral and written communication skills
High integrity, reliability and confidentiality
Knowledge of project management
Ability to prepare reports
Working knowledge of MS office
Minimum of First Degree or HND
At least 2 years in customer service management position.
Experience gained in admissions will be an advantage.
How to Apply
Interested candidates should forward their CVs to [email protected] on or before November 2, 2020. Please indicate MBAMO20 OR HTC20 depending on the role being applied for (compulsory) as the subject of the email.
Only short-listed candidates shall be contacted. LBS offers equal employment opportunityInterested and qualified? Go to Lagos Business School on www.lbs.edu.ng to apply