Hiring Organization: Pettysave
The Growth team is a highly consultative group that manages relationships with and is responsible for the acquisition and retention of our customers.
As an Account Associate, you’ll identify opportunities for our users to get the most out of Pettysave by quickly understanding their needs, managing upsell and renewal opportunities, and driving end-to-end campaigns to increase adoption of Pettysave’s value offering.
We’re looking for a well-rounded strategic operator who can build strong relationships with users and manage projects to engage customers on the individual level and scale up.
If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
Develop and implement strategies for driving product adoption and customer retention at scale among previous and existing customers
Retain and increase revenue and market share with existing users
Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
2+ years of experience in a client-facing role
Ability to understand investment ecosystems and build great relationships with customers
Ability to drive upsell opportunities for additional Pettysave offerings in long-term, consultative engagements
Experience managing projects with input from cross-functional teams
A knack for working well with a wide range of people, both internally and externally
Ability and motivation to operate in a highly ambiguous and fast-paced environment
Superior verbal and written communication skills
Nice to haves
Prior experience in a customer-facing role at a high growth technology company
Experience with Excel and SQL, or a willingness to learn
How to Apply
Our focus with perks and benefits is to offer everything teammates need to do their best, healthiest work and keep developing their craft.
Competitive Salary: Our salary formula adjusts to your cost of living and experience.
Part or fully remote: Live and work wherever you like!
Office Setup: We invest in productivity tools such as Macbooks and monitors for team members.
Personal Growth Fund: Extra money for your learning and development.
Profit sharing: At the end of the year, all team members receive bonuses!
Retreats: Join us for company get-togethers twice a year!
Interested and qualified? Go to Pettysave on pettysave.welcomekit.co to apply